North Queensland Pool Warehouse

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North Queensland Pool Warehouse

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About NQ Pool Warehouse

Get to know us a little better!

Local Townsville residents, Jean and John Benton, are the faces behind the NQ Pool Warehouse. Their family business has been adding joy and value to homes throughout Townsville and surrounding North Queensland areas for more than 23 years. 

As a family owned and operated business, we know that the most important thing to a family is time together, and we believe that a family pool is a great place to start. With the advent of the technological era we know only too well how challenging it can be sometimes to get the kids away from their screens and doing activities that build their physical, mental and emotional well-being. Many of our clients have thanked us for the positive changes that having a family pool has brought for the whole family, as they delight in watching their children be inspired for getting active and spending time as a family.

As a family owned business we also recognise the financial constraints that many families face today, which is why our focus is on providing quality products and services at an affordable price. Our many years in the business has also taught us that different families have different needs, and we are confident that with our huge range of fibreglass and concrete pools, we can find a design that suits you to a tea.

Our focus is on ensuring that you are satisfied with your pool, and we know that the best way to be sure about what you are looking for is to come and visit you at your home. We listen to your ideas and visions for your dream pool, and show you how we can make it happen. After we have assessed the area and gained an insight into what you want, we provide an obligation-free quote, tailored specifically to your requirements. Once you’ve made your decision, you simply hand it all over to us, and we make it happen for you, so all you’ll need to worry about is where you last put your bathing suit.

We Make It Easy!

Our Company

Installing a new pool in your home is a big deal, and you will probably have a bunch of ideas and questions about what is the best pool for you. At NQ Pool Warehouse we can help to make things a lot clearer for you and get you moving in the right direction.  We understand that you will have a vision for what you would like your pool area to look like, so we want to make the decision making process easier for you, by providing you with some frequently asked questions, to get you started.

What size pool will best suit my needs? At NQ Pool Warehouse we have a large variety of different pools of varying shapes and sizes, so the size of the pool that will suit you perfectly will depend on how much space you have and what you intend to use it for. You can also choose from a range of optional extra such as pool lights, if you intend to use your pool at night, or want it to be a feature of your garden while entertaining.

How much room do I need and will I have enough access for excavation and installation? Usually double gate access (3 metres) to the yard will provide sufficient space for the installation of your pool, but access can also be gained through a neighbouring yard, or by using a crane.

Will the existing underground pipes or wires hinder the process? Your sewerage and service plans from the Council will show us everything we need to know about the pipes and wires that are already laid in your garden. Relocation of these can be done should they be in the way of the pool work. Talk to us about any additional costs that may be involved.

What filtration system best suits my needs? The two different types of filtration systems available are the sand filter and cartridge filter which are both suited to different areas, depending on the water conditions at the property. We are happy to advise you when we provide our quote about which would be best suited to your needs, based on the type of water you use in your home, and how you intend to use your pool.

What size pump will best suit my needs? The size of pump that is needed is dependent on the size of the pool and how far away the pump is located from the skimmer box. Energy efficient 3 speed variable pumps are extremely cost effective and will save you money on running costs of the pool.

What is the difference between salt water chlorinators and traditional chlorine pools? Salt water chlorinators are like having a beach in your backyard, but as with the traditional chlorinators rain water will alter the chemical balance so adjustments will need to be made accordingly.

How much area do I need fenced for the pool area? All pools need to be completely fenced with a 1.2 metre high fence, and ensure that they adhere to local council regulations. We can advise you on the other details to ensure that your pool is compliant with current legislation. The size of your pool area is totally up to your own discretion, and will depend on what else you want to do in the area. If you want to install a barbecue area, spa or have an area for lounging by the pool, this will need to be considered before fencing the area.

Will I need extra concrete pathways? When planning your pool area you will need to consider where you want pathway access and other concrete areas to be installed so that everything is to scale.

Is there a backup service available for my pool and filtration system? Your pool comes with a 25 year structural warranty and an 8 year internal warranty from the manufacturer. Installation of the pool is covered by the QBCC for 6 years and 3 months, and filtration and other equipment comes with their own warranties ranging from 12 months to 10 years. We are happy for you to give us a call if you have any problems and we will help you solve any problems you encounter.

Is there any benefit in choosing a fibreglass pool over a concrete one? Both concrete and fibreglass pools have their own benefits, and our unique backfill system is designed specifically for the Townsville soil and conditions.

How long will it take for installation? Under normal circumstances a pool can be installed in as little as 2 days, but the entire process usually takes around 2 weeks, so talk to us today about how we can get you in your pool for Summer.

NQ Pool Warehouse Reviews

Jo - North Queensland
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Would not hesitate recommending these Guys, they are very professional and a pleasure to work with. We love our pool
Wesley - North Queensland
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Very professional and friendly! Jean, John and the guys will look after you! Everything moved along so smoothly & quickly. Highly recommended for anyone looking to get a pool.
Rachel - North Queensland
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Amazing Peeps! Great Service! Cannot recommend highly enough!
Hannah - North Queensland
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NQ pool have been amazing to us! Jean is wonderful, down to earth and goes above and beyond for her customers! Will definitely use again and refer others so they can experience the professional and exceptional customer service � thanks team!
Melissa Finn - North Queensland
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NQ pools were a pleasure to deal with from start to finish. The whole process was stress free, they took care of it all. Jean answered all our questions and nothing was a drama. I was amazed how quick and smooth the installation pool process was, we had a fully functioning pool in two days!. I would definitely recommend NQ pools to anyone looking at getting pool at their place.Best investment we ever made!”
A&A Sturzaker - Townsville
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“My husband and I recently contracted the services of Jean and the team at NQ Pool Warehouse to purchase and install an inground pool in our back yard. Throughout the entire process we found Jean to be friendly and extremely helpful. She was able to suggest a number of options for pools for our back yard, which wasn’t an overly big space. The pricing was transparent and easy to understand, thanks to Jean’s advice we managed to save money and the turnaround time from quote request to pool in the ground was only a matter of weeks and our new pool looks amazing. NQ Pool Warehouse took care of everything from Pool, to Pumps, Cranes, Council, Plumbing, Cementing and Tiles. The process was so easy and quick for us as the customer, I wouldn’t hesitate in recommending Jean and NQ Pool Warehouse to anyone thinking of installing a pool in their backyard…it is worth it!”