Barrier Reef Pools Perth

Barrier Reef Pools Perth Reviews

As first time pool owners and installers, we had plenty of questions throughout the process. Our contract was signed back in Sept 2021 with install booked for the earliest available date in March 2022. Our salesman David was terrific, he was able to answer many of the questions we had. He also made the trip down to our house (a good 30mins from the showroom) on a Sunday to measure up the yard to ensure the pool was able to fit. Leading up to our installation, I feel communication could have been better. We were advised at around 1pm on a Friday afternoon that the dig will be taking place on the following business day... this information was only relayed after myself following up for the exact start date. In saying that, we understood that it was a busy time of the year with multiple pool installs taking place on the 4 day week. There were a few hiccups with the dig (clay) which I feel could've been handled differently - I also recommend a site test prior to signing the contract as if we had known the additional expense of clay removal we would've considered a smaller pool or budgeted a little better. Apart from a few minor issues, we are thrilled with the end product and cannot wait for summer.

Manhattan 12.2m x 4.4m. Will upload additional photos once landscaping is complete.

From the sales person right the way through to the install, Barrier have been responsive, professional and value for money. After talking to friends who have used other pool business i realised how informative Barrier were right from the beginning. The offer information up so you feel comfortable in moving through the process. The customer service staff were always quick to get back to me for any questions and open to feedback on improving their service. Everything was communicated really well during the install. Overall I am really happy with their service and would recommend to others. Great value for the overall package we got,

Positive: Professionalism, Quality, Responsiveness

We decided to go through Barrier Reef Pools as we heard positive things from many people. Everyone that we've dealt with throughout the process has been extremely professional & helpful. Highly recommended.

As first time pool owners and installers, we had plenty of questions throughout the process. Our contract was signed back in Sept 2021 with install booked for the earliest available date in March 2022. Our salesman David was terrific, he was able to answer many of the questions we had. He also made the trip down to our house (a good 30mins from the showroom) on a Sunday to measure up the yard to ensure the pool was able to fit. Leading up to our installation, I feel communication could have been better. We were advised at around 1pm on a Friday afternoon that the dig will be taking place on the following business day... this information was only relayed after myself following up for the exact start date. In saying that, we understood that it was a busy time of the year with multiple pool installs taking place on the 4 day week. There were a few hiccups with the dig (clay) which I feel could've been handled differently - I also recommend a site test prior to signing the contract as if we had known the additional expense of clay removal we would've considered a smaller pool or budgeted a little better. Apart from a few minor issues, we are thrilled with the end product and cannot wait for summer. Manhattan 12.2m x 4.4m. Will upload additional photos once landscaping is complete.

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Barrier Reef Pools Perth Reviews

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